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Margaret Was First

Margaret Dalton was the leader of the Jackson Rancheria Band of Miwuk Indians' efforts toward self-reliance and their first Tribal Chairperson. In a fitting display, when Margaret's Cafe and Bakery opened last month, the first guest to arrive was also named Margaret.

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Margaret Ferrera sat with her husband and ordered her favorite breakfast dish, waffles.

It is the special moments like these in our day to day operations that remind us of our roots. Margaret was first.

Note: Margaret's Cafe and Bakery was our final brand-new dining venue to open after all of the construction and is open 24/7.

Guest Service, Rancheria Style®

This week, National Customer Service Week, is a time to acknowledge and highlight the talented front line staff that provide exceptional customer service. At Jackson Rancheria Casino Resort we pride ourselves in treating every person that walks through our door as a guest, not simply a customer. Please join our entire family of employees as we celebrate guest service, Rancheria Style®!

Can you spot a familiar friendly face?

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Memories Return to Jackson Rancheria

The age old saying goes "out with the old, in with new." Sure, new is fun. New is ....well, new!

With all of the daily changes around the property, our guests have no doubt seen many old features leave to be replaced with new, updated ones. Many of these upgrades and changes are designed to better serve you, our valued guest. This long construction process is coming to a close and many of our guests have reminisced to our staff about features of the Jackson Rancheria property, over its many years, that held special mening to them.

We know that there are some "old" that one can never replace. Never fear, we wouldn't let them slip from our history.

Remember the eagle? In a truly fitting display, it was reinstalled on Tuesday, September 11th to once again soar over our casino resort. If you have not already seen the impressive water feature that supports this awe-inspiring eagle sculpture, keep your eyes peeled on your next visit. It is a sight to behold.

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