Meet Your Casino Hosts
Here at Jackson Rancheria we do things Rancheria Style®. What that means to you is that this is a place where you feel welcome, comfortable, and where you always know you will have a good time.
One of the primary elements of Rancheria Style® is our team of Casino Hosts, some of the friendliest, most hospitable and knowledgeable hosts you will ever meet.
Some are local folks who have spent years helping Jackson Rancheria grow, while others bring skills and talents honed at other places, but they are all committed to one thing - making your every visit here a memorable one.
Our Executives can provide many services, including hotel accommodations, tickets to concerts and events, invitations to exclusive tournaments and activities, and much more. Such services are based on play and subject to availability.
Get to know our Executives and let them show you a Rancheria Style® experience.
To contact any Executive, call 800-822-WINN (9466), ext. 8587
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Robyn Hood, Manager Player Development Manager Robyn Hood was born in Iowa and has 20 years casino experience in Northern California and Nevada, including work as Executive Casino Host and Casino Marketing Manager. She has a Bachelor of Science degree from the University of Iowa. She loves animals, especially her dogs. Her other interests include golf, gaming (especially poker), traveling, hiking, rafting, bowling and spending time with friends and family. Robyn came to Jackson Rancheria in 2011 to head the Player Development department and she looks forward to her team demonstrating clearly what Rancheria Style® really means. |
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John Do, Executive Casino Host John was born in Vietnam but raised in the United States. He started at Jackson Rancheria in 2002 as a Table Games Dealer, then Poker Dealer, then Floor Supervisor before joining the Player Development Team. He has an automotive tech degree and has worked in armed security. His hobbies include fishing, snow boarding, bowling, and shooting. |
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Kristina Bonachita, Executive Casino Host Born into a military family, Kristina has lived all over the world. She was born in Glendale, Arizona but spent most of her childhood in Okinawa, Japan. Kristina is a recent addition to the Executive Casino Host team at Jackson Rancheria and she brings with her eight years of experience in the gaming industry. She’s held various positions which include VIP Registration Agent and Hotel Shift Manager. She loves traveling, reading and spending time with her family. |
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Allana Frey Allana grew up in California and New Mexico but has spent most of her life in Amador County. She first came to work at Jackson Rancheria in 2000 as a server in the Raging River Restaurant before moving to the Players Club and now Player Development. She likes being around people and making guests happy. |
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Cassandra Bickford Cassie was born in Columbus, Georgia but grew up here in Amador County. She has five years of customer service experience, and started at Jackson Rancheria in 2009 with the Players Club, then joined the Player Development Team. She likes decorating, working out, shopping, going to movies and eating out and she would love to travel everywhere. She would like to someday own her own interior design business. |
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Connie Noble Born in Hanford, California, Connie is a true Valley girl who lived in both Northern and Southern California before settling in Amador ten years ago. She is a alumni of Cal Poly San Luis Obispo. She owns what she calls “my own little acre in the woods” and has just completed her bucket list for her very old home. She enjoys working in the yard and playing with her Maltese rescue puppy. She came to work at Jackson Rancheria in 2001 and has always worked as a host, which she calls the best job in the world. Her motto is “always with a smile” and once you meet Connie, you know how true that is. |
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Cortney ArceJaeger Cortney was born in the Bay Area, later moving to Calaveras County where she currently resides. She has six years previous business experience in guest service and customer relations, as well as previous casino experience as a Casino Marketing Associate. She came to join the Rancheria Team in 2011 as a Host Ambassador before becoming a Casino Host. Her many interests include rock climbing, spelunking, hiking, traveling, painting, and playing violin and piano. |
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Don Mills Don was raised in the Castro Valley/Hayward area and majored in business/agriculture in college. He and his wife moved to Amador in 1968 and raised four children and many grandchildren here. The couple owned an insurance agency and ranched cattle for over 30 years. After a brief retirement, Don found he was not ready to give up the connection of working with the public. After over nine years in the Players Club he transferred to Player Development. He enjoys horses, mules, and fishing. |
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Frankie Romero Frankie was born in New Mexico and raised in Northern California. He first joined the staff at Jackson Rancheria as a Security Special Officer in the old Bingo Hall. He left for 11 years, and later returned as a Security Officer. He then joined the Players Club and now Player Development. Frankie loves music and plays in a band. He also likes oil painting and has an Appliance Tech degree. |
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Janelle Burman Janelle was born and raised in the Modesto area. She lived in Portland for ten years and then moved back to California. Before coming to Jackson Rancheria she was an active volunteer for school and community projects. She started working at the Rancheria in 2008 as a Hostess at Raging River Restaurant before joining the Players Club and now Player Development. |
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Jeannie Schlote Jeannie is a Northern Californian native who grew up in the Livermore, Pleasanton, Dublin area before moving to the foothills in the 1980’s. She lives on a beautiful 133 acre ranch in Calaveras County and her family raises old style Morgan horses. Jeannie started at Jackson Rancheria in 2009 in the Count Room, then moved to the Players Club and now Player Development. This is the first casino she’s worked for and she loves it here. |
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Justin Billings Justin is a true Northern California native, having been born here and lived here his whole life. He has a degree in Administration of Justice and over six years of customer service experience. In 2010 he was offered a Players Club position at two area casinos and chose to come to Jackson. He loves to play golf and gamble, particularly poker. He also loves traveling and stays up to date on the gaming industry by going to Las Vegas at least twice a year. |
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Martha Rodman Martha was born and raised in Mexico. She has a Bachelor of Arts degree in International Business and one of her proudest accomplishments was finishing the 140.6 mile Ironman Triathlon in 2007. She loves traveling, outdoor activities, reading and spending time with family and friends. She started at Jackson Rancheria in 2010 in the Players Club and is now a Casino Host. |
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Shelley Johnson Shelly is a local, having been born and raised in Amador County. Before coming to Jackson Rancheria she worked five years as an independent insurance broker and 15 years as a preschool teacher. She has a degree in psychology with a minor in education and is the proud mom of twin boys. She joined the Player Development team here in 2011. Shelley enjoys camping, movies, sports, community events and spending time with friends and family. She adds that the best part of her job is coming in contact with such a diverse group of people every day. |
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Stephanie Middlekauff Although Stephanie was born in Southern California, she has spend most of her life in Amador County. She first came to work at Jackson Rancheria as a Cage Cashier in 2009, then became a Cage Supervisor before joining the Player Development Team. She loves spending time with friends and family. |
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Tammy Lacher Tammy was born and raised in the Stockton area but currently resides in Ione. She worked as a Sales Manager for a credit collection agency for 25 year. She joined the Rancheria Team in 2010 as a Host Ambassador bringing with her excellent customer service experience, before becoming a Casino Host in 2011. Tammy loves riding her Harley throughout the Mother Lode and surrounding areas. She is also passionate for animals and has a “mini” farm at her residence which includes snakes, dogs, horses and miniature donkeys. |
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Tim Bourland Guests may recognize Tim as a former limousine driver and Luxury Transportation Supervisor here at Jackson. Born and raised in Lodi, he joined the Jackson Rancheria team in 2007. He likes to play golf and water ski. |
