Open June 8 at Noon
We are excited to reopen and welcome all guests back to Jackson Rancheria Casino Resort. While we are eager to return to doing what we all love most, guests should be aware of the changes made upon arrival, entrance, and re-entering the casino and hotel.
Below is a list of what you can expect when you arrive.
Handicap drop-off – is available, however, there is no Valet available to aid in disembarking from your car. At least one able body person should accompany your party.
Wheelchairs – are no longer available.
Wait Times & Standing – guests may experience extended wait times and stand in lines in order to enter. We ask that you please be patient. We will get everyone in safely and as soon as possible. Unfortunately, extra seating or benches do not allow for 6 ft. between each person as necessary for social distancing.
New Age Requirement - guests must be 21+ years old to enter the casino.
Of course, the health and well-being of all is our top priority. Therefore, health & safety and social distancing protocols will be in place upon entry to the casino.
Required of all guests:
- A short self-health screening and temperature check (below 100.4 F) for entrance.
- Facemasks will be required to enter the casino and hotel. If a medical condition prevents you from wearing a mask, we ask that you return once masks are no longer required.
- Hand sanitizer will be applied.
Additional precautionary measures have been implemented:
- Jackson Rancheria Casino Resort has implemented a number of precautions and procedures, modifications to the physical property, and cleaning and sanitizing protocols to protect guests and employees from Covid-19.
- Plexiglass barriers have been installed at the Dreamcatcher’s Club, Casino Cashier’s Cage, Player Development, Margaret’s Café Bakery Case, Pacific Grill, Hotel, RV Park, and Retail Outlets to ensure safety and social distancing.
For the health and safety of all, we kindly ask that if you are experiencing any of these Covid-19 symptoms, that you please do not enter the casino or hotel:
- Unexplained muscle aches
- Difficulty Breathing
If you are exhibiting any Covid-19 symptoms, security staff may take precautionary measures including temporarily restricting you from entering.
Guests may re-enter the casino and hotel at any time but must adhere to entrance protocols. The best strategy is to plan your visit and bring everything with you from your parked car. Even if you have previously entered the casino, you will be asked to re-enter through the health & safety protocols put in place.
If you would like to send us a question or message, you may do so by clicking Contact Us at the bottom of this page and then follow the prompts. A Jackson Rancheria representative will respond promptly via email.
Thank you for your understanding. The Casino may look different when you arrive, but we promise you'll receive the warmest welcome, Rancheria Style®.
Frequently Asked Questions
When will JRCR reopen?
Jackson Rancheria Casino Resort is targeting a noon June 8, 2020 reopening date.
How will JRCR notify me of the reopening date?
We have been communicating with Dreamcatchers Club® Members via email and will continue to do so. Arrow mailers will soon hit your mailboxes. Please also continue to check this website for the most up-to-date information.
What happens to Dreamcatcher Club® points upon reopening?
All earned points are in player accounts ready for use when we reopen June 8.
What happens to Dreamcatcher Club® tier status upon reopening?
We will review tier points after June 30, 2020, for the period of July 6, 2020, through January 6, 2021. Your tier status will either remain the same or go up based on a prorated review. Your tier status is guaranteed not to drop for the second half of 2020.
What if my slot machine cash out voucher or comp slip expired during the closure?
We are extending the expiration dates for slot machine cash out vouchers and comp slips 120 days from their current expiration dates.
How do I get a refund on tickets for concerts that were canceled?
Once JRCR reopens we will honor refunds on any concert tickets purchased for an additional 60 days. Foghat has been rescheduled for January 24, 2021, and Bee Gees Gold for February 19, 2021. Your tickets are still good for the new date with the same seats. If you would still like to request a full refund you may do so at the casino cage up until August 8.
Is the Hotel Opening?
Yes, the Hotel will reopen on June 8 at 3 p.m. check-in. However, the Pool is temporarily closed.
Is the RV Park Opening?
Yes, the RV Park will reopen on June 8 at 9 a.m. However, the RV Park Pool is temporarily closed.
What if I made a reservation at the Hotel or RV Park and wish to cancel?
Once JRCR reopens, our Hotel and RV Park will offer full refunds for a period of 60 days after reopening.
Will you be sending a monthly mailer?
Monthly mailers will begin again after June 1, 2020. However, upon reopening:
All earned points are in your player account ready for use.
Weekly Free Slot Play will be available and equal to your March 2020 offers.
Anniversary Multiplier and Birthday Swipe & Win offers that were unavailable March 18 through the closure, will be available to you when we reopen.
What happened to the Tables & Trails Jeep Cherokee Latitude giveaway scheduled for a March 26th drawing?
Any entries earned for Tables & Trails Jeep Cherokee Latitude giveaway scheduled for the March 26, 2020 drawing, will be saved and available for a rescheduled drawing on September 26, 2020.
What preventative health & safety measures can I expect when you reopen?
While we are eager to welcome all guests and employees back, the health & safety of all remains our top priority. Therefore, here is what you can expect upon reopening and entrance to the casino and hotel:
- A short self-health screening and temperature check (below 100.4 F) for entrance.
- Facemasks will be required to enter. If a medical condition prevents you from wearing a mask, we kindly ask that you return once masks are no longer required.
- Hand sanitizer will be available and applied.
Additional precautionary measures have also been implemented:
- Social distancing protocols are in place.
- Cleaning & disinfecting protocols are also in place and in compliance with EPA and CDC guidelines.
- Plexiglass barriers have been installed at the Dreamcatcher's Club®, Casino Cashier Cage, Player Development, Margaret's Cafe Bakery Case, Pacific Grill, Hotel, RV Park, and retail outlets to ensure safety and social distancing.
Health & Safety Measures - Tables Games
19th Annual Giving Season Donations
In conjunction with their Annual Giving Season promotion and the Jackson Rancheria Band of Miwuk Indians, Jackson Rancheria Casino Resort will be donating $38,674 to local charities.
The Giving Season promotion is an annual tradition for Jackson Rancheria Casino Resort. Kicking off in mid-November, the promotion runs through the month of December and it encourages Dreamcatcher’s Club® members to donate their points in order to raise money for local charities and foundations. This year, Dreamcatcher’s Club® members donated $28,674 in points. As with year’s past, the Jackson Rancheria Band of Miwuk Indians matches donations up to $10,000, which brought 2019’s total to a record breaking $38,674.
All donations collected will benefit: Interfaith Food Bank, Calaveras Food Bank, The Dennis Dalton Foundation, California Tribal TANF Partnership Amador County, and Amador County Meals on Wheels. Representatives from these organizations were in attendance at the Check Presentation Ceremony on Wednesday, January 15, where the Tribal Council: Adam Dalton, Tribal Chairperson, Nick Wilson, Secretary/Treasurer, and Robert F. Dalton, General Council Representative; Crystal Jack, Chief Executive Officer; and Mike Turngren, General Manager presented these charities with checks for $7,734.80.
6th Annual Chaw'se Day
UPDATE!! This event has been moved to the Grand Oak Ballroom at Jackson Rancheria Casino Resort due to inclement weather! The location may have changed, but the fun won't!
The Jackson Rancheria Band of Miwuk Indians invites you to attend the 6th annual Chaw’se Day Celebration, a weekend long event welcoming Spring with Native American cuisine, crafts, and much more! Admission is free and open to the public, May 25 and 26 from 9 a.m. to 4 p.m.
“This is a great opportunity for Californians near and far to learn about Native American history and simultaneously enjoy a variety of unique food, music, and activities,” said Adam Dalton, Tribal Chairman of the Jackson Rancheria Band of Miwuk Indians.
Created in 1968, Indian Grinding Rock State Historic Park (IGR) is located in the Sierra Nevada foothills 12 miles east of Jackson, CA. The native name for the site is "Chaw’se,” the Miwok word for "grinding rock.” The areas ample supply of acorns and other seeds were ground upon the grinding rock to produce meal, slowly forming the cup-shaped depressions in the stone, which can still be seen today. Over the years, the tribe has led and completed the restoration efforts at Indian Grinding Rock State Historic Park, including the reconstruction of the traditional, ceremonial roundhouse. The Miwok Village is a registered California Historical Landmark and is one of the only known occurrence of mortars intentionally decorated with petroglyphs.
For additional event information or for Native American craft and vendor registration, please contact Anya Wolin at email@example.com or 209-223-8731.
The Indian Grinding Rock State Historic Park is located at 14881 Pine Grove Volcano Road, Pine Grove, CA 95665
The Dennis Dalton Foundation
The Jackson Rancheria Band of Miwuk Indians will hold a Grand Opening Ribbon Cutting Celebration to commemorate the inception of The Dennis Dalton Foundation on Sunday, April 7 from 2 p.m. to 5 p.m.
The goal of The Dennis Dalton Foundation is to ensure that any Native American and/or low-income child in Amador and Calaveras Counties who has the desire to participate in organized sports, can do so regardless of their family's financial status.
The Grand Opening ceremony will include a dedication by Jackson Rancheria CEO Rich Hoffman and a Ribbon Cutting by Tribal Council members, followed by food, refreshments, and tours of The Dennis Dalton Foundation.
The Dennis Dalton Foundation honors the life and legacy of Dennis Dalton, who held a strong passion for assisting underserved children, especially in their pursuit of extracurricular sports activities. Driven by his dedication, the foundation aims to ensure that Native American and/or low-income children in Amador and Calaveras Counties can participate in organized sports, regardless of their family’s financial situation.
Interested families will be able to apply for assistance through the foundation’s website, www.thedennisdaltonfoundation.org. Once approved, the foundation will provide financial assistance for sports fees, a pair of cleats or shoes and one piece of sports equipment, if necessary.
For more information on The Dennis Dalton Foundation or to make a donation, please visit www.thedennisdaltonfoundation.org.
Yosemite Roundhouse Restoration Project
The Jackson Rancheria Band of Miwuk Indians believes strongly in helping our neighbors and strives to assist the community and the families of Amador County. As many of you know, we have been working hard over the last several years to restore the parks in your neighborhoods. One such project, Chaw’se Indian Grinding Rock, involved the privileged opportunity to rebuild the sacred Roundhouse.
Our Native Construction Crew is now honored with assisting the Southern Sierra Miwuk nation and the Wahhoga Committee in rebuilding their Roundhouse in Yosemite Valley. Years ago, their original village was destroyed, and now, nearly a half-century later, our Native crew is working long hours, away from home, alongside our friends in Yosemite to accomplish this task.
The Southern Sierra Miwuk Tribe is not yet federally recognized but they aim to establish this acknowledgment soon. To become federally recognized would further assist them in their efforts to rebuild their village and preserve the Miwuk history and culture for generations to come. These tasks will take time and is quite costly; which is why we are looking to you, our local community, to join in the efforts of accomplishing these goals. This project is very important to our Tribe, as we are excited for the opportunity to bring this gift of good medicine back into their lives.
Your donations are greatly appreciated and will be equally divided between both endeavors. Monetary donations can be made to the Amador Community Foundation at www.amadorcommunityfoundation.org, Fund name: Jackson Rancheria Yosemite Roundhouse or at one of the many collection locations onsite here at Jackson Rancheria Casino Resort.