General Information

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General Casino Rules

  • Must be 21 years or older to gamble 
  • No alcohol served or allowed in gaming areas 
  • No cameras allowed in gaming areas 
  • No audio or video equipment allowed 
  • No firearms, drugs, or pets allowed on the property
  • Gang or gang-related attire is prohibited. Management reserves the right to refuse entry. For questions regarding gang or gang-related attire please call 800-822-WINN and ask for Casino Security Dispatch. 

Lost and Found

  • Guests may check the Security Podium, located to the right of the Cashier Cage for lost & found inquiries. Guests may also contact Dispatch at 209-223-8284 and will be transferred to the Security Podium. Items in the lost & found will be available for retrieval for 7-30 days depending on the item. Thereafter, items are either donated to a charitable organization, mailed to the issuing agency (IDs and Drivers Licenses), or shredded. 


  • Complimentary Valet Service available 24 hours - temporarily unavailable
  • Over 1,500 covered self-parking spaces available in the garage 
  • Free Shuttle service available throughout the Resort - temporarily unavailable
  • Handicapped parking available on all levels of the garage 

Special Arrangements

Sponsorships and Donations

  • Jackson Rancheria Band of Miwuk Indians’ Sponsorship and Donation information and application form can be found HERE

Let us Entertain You Rancheria Style