General Information
General Casino Rules
- Must be 21 years or older to gamble
- No alcohol served or allowed in gaming areas
- No cameras allowed in gaming areas
- No audio or video equipment allowed
- No firearms, drugs, or pets allowed on the property
- Gang or gang-related attire is prohibited. Management reserves the right to refuse entry. For questions regarding gang or gang-related attire please call 800-822-WINN and ask for Casino Security Dispatch.
Lost and Found
- Guests may check the Security Podium, located to the right of the Cashier Cage for lost & found inquiries. Guests may also contact Dispatch at 209-223-8284 and will be transferred to the Security Podium. Items in the lost & found will be available for retrieval for 7-30 days depending on the item. Thereafter, items are either donated to a charitable organization, mailed to the issuing agency (IDs and Drivers Licenses), or shredded.
Parking
- Complimentary Valet Service available 24 hours - temporarily unavailable
- Over 1,500 covered self-parking spaces available in the garage
- Free Shuttle service available throughout the Resort - temporarily unavailable
- Handicapped parking available on all levels of the garage
Special Arrangements
- Jackson Rancheria is wheelchair accessible
- Service dogs allowed
Sponsorships and Donations
- Jackson Rancheria Band of Miwuk Indians’ Sponsorship and Donation information and application form can be found HERE
